Walgreens

Maziar Bidar 4 months ago

The absolute worse pharmacy in Fresno. The pharmacy techs here have to be the most ignorant, lazy, and rude people in all of north Fresno. There’s a couple of good ones but good lord are they outnumbered. When you call you have to go through Walgreens new remote technicians just to get ahold of the store. Once you get ahold of the store and are blessed with waiting on hold for minutes on end you can finally speak to someone who has no idea what they are doing. They don’t check your insurance they don’t check or call your doctors to make sure they have the right details. They’ll just let you sit in darkness wondering where your medication is. I don’t care if they’re overloaded with Rite-Aid customers it’s your job. And so what your business is too good? At least they finally got someone to cut their grass.

Bill VanPatten 2 months ago

I do not share the negative experiences of others. Each time I've been to the pharmacy, the staff has been helpful, courteous, and professional. This is true whether I''ve picked up prescriptions or had appointments for vaccines. The same for the rest of the store--the clerks and employees are friendly and have treated me as a valued customer.

Stephanie B 4 months ago

Literally, the MOST INCOMPETENT pharmacy! I get an automated phone call saying there’s a delay with filling my RX. I call and the pharmacy tech says something about a hold on my RX due to the pharmacist needing to clear something. Puts me on hold to speak to the pharmacist. I hold for 8 minutes and finally the pharmacist gets on the line. Tells me it’s too soon to fill my RX, but not to worry, it will automatically process tomorrow (Friday), and will be ready after 11:00 am. Friday rolls around and I get another automated call saying there’s a delay. I wait until Saturday morning and call back. I talk to a very snotty girl who says, “you know we can only fill this prescription one month at a time, right?” Ummmm….when did I ask for more than a one-month supply, beeatch? I’m down to my last dose. Can we get this going? She finally tells me it will be processed and ready today. Around 11:00 am I get an email stating my RX is ready to pick up. I drive to the pharmacy, which is 20 minutes away because I live in a rural area, and when I get there, I’m told there is a lock on the RX that has to cleared by the pharmacist. Unfortunately, the pharmacist is on break. I have to wait 10 minutes for her to return. Pharmacist finally comes back (it was longer than 10 minutes). She calls me up and asks if this my first time taking this medication. I tell her I’ve been on it for a month. She shakes her head and the tech rings me up. Not another word from the pharmacist I’ve been waiting to speak with so I can get my medication. I wish I could say this is an unusual occurrence with this pharmacy, but that would be a lie. There is an issue every time I go. Totally incompetent.

John Anderson 2 months ago

Worst pharmacy ever!!!!!! Horrible staff, nonexistent customer service. Waited over an hour for a prescription. They did not have. This was five days after the prescription was sent to them. This has happened repeatedly. This corporation does not care and they are truly one of the worst pharmacies I’ve ever had the misfortune of dealing with!!

Theresa 5 months ago

The most rude pharmacist I've dealt with in my 70 years on this plant. Absolutely disgraceful way to treat a cancer patient with a fractured back. Zero compassion.